We will exchange or credit your account on all items except wigs purchased within 30 days of sale. Over 30 days there is a 25% restocking fee.
No Returns On Wigs. You May Do One Exchange Only
All original packaging must be included with the item. The item must be in brand new, resalable condition.
Any exchange or refund request must be made within 30 days of the purchase and must have a Return Authorization Number. To obtain an authorization, You may call us at 877-463-1343, or send an email stating your name, why you are requesting a return, and what you would like to exchange it for. Please include your telephone number. We will write back or telephone you with further instructions.
A restocking fee applies to all items. The restocking fee will be 15% of the item price.We will wave the 15% restocking fee on bathing suits. You may order and return one (1)swimsuits for full credit back minus shipping charges. If you order more than (1)swimsuit, the 15% restocking fee will apply.
You will be responsible for the packing, postage and shipping of the item back to the store.
